SPM, Internal Audit & Planning-Performance Section

Quality Assurance Unit

The Quality Assurance Unit (SPM) section is a supporting unit whose function is to carry out an internal quality assurance system consistently and sustainably as a responsibility to stakeholders.

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The Quality Assurance Unit (SPM) section is led by a Head of Affairs (Kaur) who in carrying out his duties is responsible to the Head of the Section.

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The Head of SPM Affairs has the following duties and responsibilities:

  • Formulate policies, governance and compliance control mechanisms (Compliance Control) for all ITTelkom Jakarta management activities against applicable regulations;
  • Coordinate planning, preparation, implementation and evaluation of work programs in the SPM unit;
  • Carry out institutional quality document control;
  • Carry out analysis and evaluation of the implementation of quality assurance activities;
  • Make regular activity and performance reports to the Director.
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Internal Audit

The Internal Audit Unit (SAI) is a support unit whose function is to carry out the audit process for the implementation of academic activities and the management of academic support within the framework of institutional quality assurance.

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The Internal Audit Unit (SAI) is led by a Head of Affairs (Kaur) who in carrying out his duties is responsible to the Head of Division.

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The Head of SAI Affairs has the following duties and responsibilities:

  1. Carrying out audit processes and reporting on quality audit results regarding the implementation of academic and academic support activities;
  2. Analyze and evaluate the implementation of academic quality and academic support system development activities;
  3. Monitoring the resolution of non-conformities in the institutional quality assurance framework;
  4. Monitoring the follow-up to institutional quality development;
  5. Manage, plan and lead the implementation of work programs in the SAI unit;
  6. Coordinating with faculties and support units for the development and planning of the institute’s internal audit system;
  7. Manage internal quality audit activities;
  8. Plan, manage and maintain resources in the SAI Unit;
  9. Conduct and evaluate student and employee satisfaction surveys;
  10. Make regular activity and performance reports to the Director.
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Planning & Performance

The Planning & Performance Unit (SPP) is a support unit whose function is to manage and coordinate the preparation of strategic plans, implementation, monitoring and evaluation of all planning activities and reporting on institutional performance.

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The Planning & Performance Unit (SPP) section is led by a Head of Affairs (Kaur) who in carrying out his duties is responsible to the Head of Division.

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The Head of SPP Affairs has the following duties and responsibilities:

  1. Manage and coordinate the preparation of strategic plans and all institutional planning activities;
  2. Monitoring, monitoring and measuring as well as evaluating the performance of the strategic implementation of Sections/Study Programs/Faculties in order to achieve the strategic targets of Telkom University, Jakarta Campus;
  3. Carrying out performance assessments and reporting on institutional performance periodically to be submitted to the Director and accountable to the P3i Directorate of the central campus.
  4. Conduct analysis of each institution’s achievements and developments in order to provide recommendations for follow-up actions for institutional development.
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